Terms & Conditions
Welcome to Hurghada Luxury Tours Transfer. By booking any of our services, you agree to the following Terms & Conditions. Please read them carefully before making a reservation.
Booking & Reservations
All bookings are subject to availability and confirmation. Customers are responsible for providing accurate information including pickup location, travel dates, flight details, and contact information.
After receiving your booking request, our team will confirm the reservation through email, WhatsApp, or phone.
Payments
Payment methods and booking policies may vary depending on the selected service. Certain tours or transfers may require advance payment or deposit confirmation.
All prices are provided in the agreed currency and include the services clearly mentioned during the booking process.
Cancellation Policy
Customers may cancel their booking by contacting our support team. Cancellation fees may apply depending on the timing of the cancellation and the type of service booked.
In case of force majeure, weather conditions, or circumstances beyond our control, services may be modified, delayed, or canceled for safety reasons.
Transfer Services
Customers are requested to arrive on time at the agreed pickup location. Delays caused by incorrect booking information or customer absence may affect the service.
Hurghada Luxury Tours Transfer is not responsible for delays caused by traffic, weather conditions, road closures, or airline schedule changes.
Tours & Excursions
Some activities may require physical fitness or may not be suitable for certain medical conditions. Customers are responsible for ensuring they are fit to participate in booked activities.
Tour itineraries may occasionally change due to operational requirements, weather conditions, or safety considerations.
Customer Responsibility
Customers are responsible for their personal belongings during transfers and excursions. We recommend keeping valuables with you at all times.
Any damages caused intentionally by customers to vehicles or equipment may result in additional charges.
Safety & Conduct
We reserve the right to refuse service to any customer displaying inappropriate, dangerous, or disrespectful behavior toward staff, drivers, guides, or other guests.
Safety instructions provided by our staff and partners must always be followed during tours and transportation services.
Privacy Policy
All personal information provided during booking is handled confidentially and used only for reservation and communication purposes. We do not sell or share customer information with unauthorized third parties.
Changes to Terms
Hurghada Luxury Tours Transfer reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact our support team. We are always happy to assist you.